shopping guide

About payment methods

・Credit card (VISA, MasterCard, AMERICAN EXPRESS, JCB)
If you pay by credit card, your order may be shipped after confirmation by your card company.

About Shipping

Products will be delivered by Yamato Transport within Japan and by EMS overseas.

Shipping, duty-free and export costs

Shipping costs per order are 900 yen (tax included) within Japan (excluding Hokkaido and Okinawa), 2,000 yen (tax included) within Japan (Hokkaido and Okinawa), and a flat rate of 4,000 yen (tax-free) to Asia, 5,000 yen to Oceania and Europe, and 5,500 yen to the United States.

If you spend 20,000 yen (tax included) or more in one purchase, shipping is free within Japan only.

For overseas deliveries, Japanese consumption tax is exempt. However, customs duties, local taxes, and other fees may be incurred in the destination country, and these will be borne by the customer.

*Please contact the customs office at your destination for information regarding import fees such as customs duties.

Cancellation, return and exchange of orders

Return and exchange deadline:
Within one week of receiving the product.
However, we will only accept returns of unworn items in the same condition as when they were shipped, including packaging, tags, accessories, etc.
Also, this is only applicable to items that come with a delivery note and receipt.
Size exchange is possible only once.
We will cover the shipping costs for defective products, but the customer will be responsible for the shipping costs for returns and exchanges (we will cover the shipping costs for re-shipment).
If you return the product for your own reasons, you will be responsible for the return shipping costs and other expenses.
If you wish to return the product, please contact us within 7 days of receiving the product.

*For customers outside of Japan, we will only exchange items if they are defective or damaged. If you need to exchange for the same item, please send an email to [ info@wazavi-collection.com ] and send the item to [ 1F, 272 Shintokuda 2-chome, Kannabe-cho, Fukuyama-shi, Hiroshima 7202125 ] before returning the item.

You are responsible for paying shipping costs for returning your items. Shipping costs are non-refundable. If you receive a refund, return the item via freight recovery service and the return shipping costs will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Depending on the product, there may be slight differences between the numerical values ​​and the actual dimensions. Also, the color may differ slightly from the actual product depending on your PC environment, display, etc.